Certified courses for your professional drivers
The Driver Certificate of Professional Competence, known as Driver CPC, is a required certification for professional drivers. Flagship Partners offer accredited CPC courses. It’s part of the transport compliance process which means we can coordinate and record the training completed by your drivers.
Once your drivers gain the certification, they need to maintain it. This includes completing 35 hours of training every five years. Failure to do this could result in large fines. This is why we make it as easy as possible to complete the training. It’s an important part of our transport consultancy services and one less stress for you.
Customer service training for drivers
When your drivers leave the depot they become the face of your business. Being equipped to deal with customers, suppliers and contractors in the right way is invaluable. This CPC accredited course will ensure your drivers have the skills to enhance how your business is presented to others.
The course covers effective communication skills and techniques, the importance of driver professionalism and what you need to deliver a first-class customer experience. All great learning to help your drivers deal with the public face of their jobs.